Effective Date: 31 July 2025
Last Updated: 31 July 2025

Dimple Products (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, purchase from us, or otherwise interact with our products and services.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you engage with us (e.g. make a purchase, fill out a form, or subscribe to our newsletter), we may collect:

  • Full name

  • Email address

  • Contact number

  • Shipping and billing address

  • Company name (if applicable)

  • Payment details (processed securely via third-party providers)

Non-Personal Information

We may automatically collect:

  • Browser type and version

  • Device type and operating system

  • IP address and location

  • Pages visited and time spent

  • Referring URLs

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and deliver orders

  • To respond to enquiries and provide customer support

  • To send updates, promotions, and news (only if you opt in)

  • To improve our website and product offerings

  • To comply with legal obligations

3. Sharing Your Information

We will never sell your information. We may share your data with:

  • Third-party service providers who help us with payment processing, shipping, marketing, or analytics

  • Legal authorities when required to comply with regulations or enforce our terms

  • Business partners in the case of a merger, acquisition, or restructuring (with your protection as a priority)

4. Your Rights and Choices

You have the right to:

  • Access, correct, or delete your personal data

  • Unsubscribe from any marketing communications at any time

  • Request a copy of the personal data we hold about you

  • Object to or restrict certain processing activities

To exercise these rights, please contact us at:
📧 info@dimpleproducts.co.za

5. Data Security

We implement industry-standard security measures to protect your data. While no system is 100% secure, we strive to protect your personal information from unauthorised access, alteration, disclosure, or destruction.

6. Cookies and Tracking

We may use cookies or similar tracking technologies to enhance your browsing experience. These may include:

  • Essential cookies (for functionality)

  • Analytics cookies (to help us improve)

  • Marketing cookies (for personalised ads, if enabled)

You can manage your cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices. We encourage you to read their privacy policies separately.

8. Children’s Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect data from minors. If we become aware of such data, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with a revised “Effective Date.” Continued use of our services after such updates means you accept the new terms.

10. Contact Us

If you have any questions or concerns about this policy, or about how your data is being handled, please contact:

Dimple Products
📧 info@dimpleproducts.co.za
📍 Based in South Africa